Chattanooga, Tenn., January 14, 2019 -- Pulse Labs, a company that provides testing and analytics solutions for developers and designers of voice applications, enables brands to get real user feedback including in-depth session detail, thorough analysis, and actionable insights to build skills their customers love. If you’ve used a popular application on Alexa or Google Assistant in the past year, it’s likely that before the skill was released, it was tested by Pulse Labs. Pulse Labs has tested many of the most popular and highest rated skills on Amazon’s Alexa platform.
One of the greatest challenges in designing applications and interfaces for voice platforms like Alexa is predicting and understanding how real people will want to interact with them. Unlike with primarily visual interfaces like those found on websites or mobile phones, humans have innate expectations for how conversations should flow based upon their lives spent talking with other people. If a conversational interface fails to meet those expectations, users get frustrated and they disengage.
Pulse Labs solves this problem by providing a platform for performing and recording real person testing for voice applications, and a large, vetted panel of testers in both the United States and abroad. The platform records the entirety of every testing session and provides proprietary analytics and insights to help voice applications reach their peak potential. Their panel is large enough to provide precise demographic targeting, insuring the testers reflect the expected end-users.
Pulse Labs was part of the inaugural Alexa Accelerator, a joint venture between Amazon and Techstars for companies building on emerging voice platforms. The company is funded by both Amazon’s Alexa Fund and Google’s Assistant Fund, along with Madrona Ventures, Techstars Ventures, and Bezos Expeditions.
For more information on how Pulse Labs can help improve your voice application, visit us at the Alexa Conference at #505/507 or go to https://pulselabs.ai/. More information about Pulse Labs can also be found at http://alexaconference.vporoom.com/PulseLabs